9.1 The office Mr. van Zijl is a party to the "Legal complaints and disputes regulations". Any disputes which might arise in connection with the realization and/or execution of the services of the office Mr. van Zijl, including all invoice disputes, will be settled in accordance with the Legal Disputes Committee Regulations. If the dispute concerns an instruction from a private client, the regulations provide for a binding ruling, unless the client applies to the ordinary court within one month after the settlement of the complaint by the lawyer. In the case of recovery of a debt from a private client, a binding ruling will only apply if the client pays the outstanding amount under the disputes committee. If he does not, arbitration will be used for the collection. If the dispute concerns the instruction of a business client, the regulations provide for arbitration.

9.2 Any disputes between Kantoor Mr. van Zijl and its client to which the Dispute Settlement Scheme for the Bar is not applicable under the Regulations of the Disputes Committee for the Bar (e.g. because of the level of the damages claimed by the client), will be arbitrated exclusively by the Competent Civil Court in Tilburg, without prejudice to the statutory authority of the subdistrict court under article 108 paragraph 2 of the Code of Civil Procedure, and without prejudice to the statutory authority of the Supervisory Committee of the National Bar in the district of Breda and the presiding judge as referred to in articles 32 and following of the Civil Cases (Fees) Act.

9.3 Only Dutch law is applicable to the agreement between Kantoor Mr. van Zijl and its client.