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About the office
The way we work
Client satisfaction
Fees and conditions
History
Office news
Vacancies
Contact
Client satisfaction survey
Questions in relation to secretariat
(all persons performing support tasks at our office)
Back to score overview
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Extent and speed of availability at times when clients sought contact with our office by telephone.
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The way our secretariat addressed clients, and the extent to which they were prepared to help.
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How competently - in their view - clients were helped by our secretariat.
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The extent to which our secretariat made - large or small - errors
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The speed with which our secretariat tried to help our clients.
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The speed with which our secretariat tried to help our clients.
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