Extent to which our clients were able to get in touch when they wanted to, and how quickly.
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Extent to which our clients had the feeling that everything possible was being done to please them as clients.
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Competence with which, in the perception of our clients, the given assignment was executed.
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The extent to which - large or small - errors were made in the execution of the assigned task.
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The extent to which the most practical path was used to the solution of problems.
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The speed at which the tasks for the assignment were carried out.
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The clarity with which the issues involved in the case were explained to the client, and the intelligibility of the letters, agreements, procedural documents etc. drawn up for them.
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In our view good co-operation means we have to ‘say what we do’ and ‘do what we say’!
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In our view good co-operation means we have to ‘say what we do’ and ‘do what we say’!
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The degree to which the expectations of our clients at the start of the assignment were ultimately fulfilled by the outcome.
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The degree to which the expectations of our clients at the start of the assignment were ultimately fulfilled with regard to cost.
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The degree to which the expectations of our clients at the start of the assignment were ultimately fulfilled with regard to cost.
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